COACHING

Terms and Conditions

Welcome to the Jack Sandland Coaching website ("Site"). By accessing or using this Site, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully. If you do not agree to these Terms, you should not use this Site or engage with our services.

Services Provided

Jack Sandland Coaching offers life coaching services, including Neuro-Linguistic Programming (NLP), TimeLine Therapy®, and Hypnotherapy, which are designed to support personal growth and well-being. These services are not intended to replace professional medical or psychological advice, diagnosis, or treatment. Results from coaching sessions may vary based on individual commitment and effort.

Payment Terms

Payment Methods: Payment is required in full via bank transfer prior to the commencement of services unless otherwise agreed upon.

Refunds and Cancellations: We do not offer refunds for coaching services once the session has been conducted. If you need to cancel or reschedule a session, please notify us at least 24 hours in advance. Missed appointments or late cancellations will be subject to a fee.

Client Responsibilities

As a client, you are responsible for:

Providing accurate, up-to-date information during your coaching sessions.

Actively participating in the coaching process and applying the insights and strategies discussed during sessions.

Understanding that the success of coaching depends on your commitment to the process.

Intellectual Property

All content on this Site, including text, graphics, logos, and any other materials, are the property of Jack Sandland Coaching or our content suppliers. You may not copy, reproduce, distribute, or exploit any content from this Site without express written permission from Jack Sandland Coaching.

Use of the Site

By using this Site, you agree not to:

Use the Site for any unlawful purpose or in violation of these Terms.

Attempt to gain unauthorized access to any portion of the Site or our systems.

Engage in any activity that interferes with or disrupts the proper functioning of the Site.

Limitation of Liability:

To the fullest extent permitted by law, Jack Sandland Coaching and its employees or affiliates are not liable for any direct, indirect, incidental, or consequential damages arising out of your use of this Site or the services provided. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

Confidentiality:

All information shared during coaching sessions will be treated as confidential and will not be disclosed to third parties without your consent, unless required by law. You acknowledge, however, that confidentiality may not apply in certain situations, such as if there is a risk of harm to yourself or others.

Disclaimers:

The services provided by Jack Sandland Coaching are designed to assist with personal growth and development. We make no guarantees of specific results, and the outcome of coaching depends largely on the client's commitment and application of the strategies discussed. Coaching services are not a substitute for professional medical or psychological treatment, and you should always seek advice from a licensed health provider for medical or mental health concerns.

Modifications to Terms:

We reserve the right to modify these Terms at any time without prior notice. By continuing to use this Site after any changes are made, you agree to be bound by the updated Terms. It is your responsibility to review these Terms periodically for any changes.

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any legal disputes arising from your use of this Site or our services will be subject to the exclusive jurisdiction of the courts of South Australia.

Contact Us:

If you have any questions or concerns regarding these Terms, please contact us at:

Email: jacksandlandcoaching@outlook.com​​

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Privacy Policy

At Jack Sandland Coaching we value our clients. Client trust and confidence is our highest priority. Although it is necessary that we obtain accurate and current information about our clients in order to provide the highest level of customer support, we are dedicated to protecting the privacy and confidential of our customers’ information

The Jack Sandland Coaching privacy policy applies to current or former customers who register for one of our services or promotional offers. Throughout the policy, we refer to information that personally identifies you or your accounts as ‘personal information’

Jack Sandland Coaching will never sell or share your personal information in any way without prior notification and consent from you. We promise that we will uphold the privacy policies and procedures set forth below.

By submitting your information into any web form on our website to receive a product, service or piece of content from Jack Sandland Coaching, you are consenting to allow us to collect, store, and process your personal information, which we may use to send you newsletter and promotional emails regarding products, events, webinars, special announcements, or services. Additionally, by entering your phone number into one of the web forms, you are agreeing to possible text messages or phone calls by a Jack Sandland Coaching representative

Information we collect about our customer

• The personal information we collect from you comes from information you supply to us in the registration process (whether written or electronic), or in other forms you may provide us. This information may include your name, address, phone number, email addresses, times to contact you, or corporate business names. In the case of corporations, we may also be required to obtain Tax Identification Numbers.

• Payment information that you provide us is encrypted and passed to our payment processor over a secure channel.

Information sharing or distribution

• Jack Sandland Coaching will not sell personal information regarding our current or former customers to anyone.

• Jack Sandland Coaching will not share personal information regarding our current or former customers with anyone outside of Jack Sandland Coaching, except as outlined below.

• We may disclose information about current or former customers in order to cooperate with legal or regulatory authorities or pursuant to a court order or subpoena. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, resolve consumer disputes, or for institutional risk control.

• We may also disclose personal information as necessary to collect debts, enforce our legal rights or otherwise protect our interest and property.

• We continue to evaluate our efforts to protect personal information and make every effort to keep your personal information accurate and up-to-date. If you identify any inaccuracy in your personal information, or you need to make a change to that information, please contact us so that we may promptly update our records.

Information Security

• Because Jack Sandland Coaching is committed to protection of your personal information and to protecting your privacy, only authorized Jack Sandland Coaching employees or agents will have access to your personal information. Employees, affiliates and service providers are held to the highest standards of privacy and security. Sensitive materials such as your case notes are never shared with a 3rd party without your prior written consent.

General Data Protection Regulations (GDPR)

• Individuals whose information is processed by Jack Sandland Coaching are granted the following rights:

• Right to object

• Right to erasure

• Right to restrict processing

• Right to data access and portability

• Right of rectification

• In accordance with these rights, at any time you may request to:

• Have your information removed from our records

• Prevent us from processing your information

• View and have access to your information

• Modify or update your information

• To exercise these rights, simply email jacksandlandcoachintg@outlook.com with your request. We will respond to your request within 1 month of receiving it.

• To stop receiving email communication click the ‘Unsubscribe’ link at the bottom of any email communication.

If this privacy policy changes you will be notified through the jacksandlandcoaching.com.au website or via email. If you have questions relating to this policy, please email your questions to jacksandlandcoaching@outlook.com.

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E-Book Disclaimer

The e-book provided by Jack Sandland Coaching (referred to as "the e-book") is intended for informational and educational purposes only. While the content is based on personal experiences, research, and professional insights, it is not a substitute for professional medical advice, diagnosis, or treatment.

The e-book does not claim to cure, treat, or prevent any medical or mental health conditions, including but not limited to chronic fatigue syndrome and chronic pain. Readers are encouraged to consult with a qualified healthcare professional regarding any specific health concerns.

By purchasing or downloading the e-book, you acknowledge that the results from applying the concepts discussed may vary based on individual circumstances. Jack Sandland Coaching is not responsible for any outcomes or decisions made as a result of using the information provided in the e-book.

E-Book Copyright Notice

The e-book provided by Jack Sandland Coaching, including all content, text, graphics, and designs, is protected under copyright law. Unauthorized reproduction, distribution, or resale of the e-book, in whole or in part, is strictly prohibited without prior written consent from Jack Sandland Coaching.

By purchasing or downloading the e-book, you agree not to copy, reproduce, share, or distribute its content for commercial purposes or any other purpose that violates copyright law. Any unauthorized use may result in legal action.

Legal Disclaimer

The information provided by Jack Sandland Coaching ("we," "us," or "our") on this website is for general informational and educational purposes only. All content, including text, graphics, and other material, is intended to support, not replace, professional medical advice, diagnosis, or treatment.

No Professional Medical or Psychological Advice:

Jack Sandland Coaching offers life coaching services, but we are not medical professionals, psychologists, or therapists. The services provided, including Neuro-Linguistic Programming (NLP), TimeLine Therapy, and Hypnotherapy, are not intended to diagnose, treat, or cure any medical or mental health conditions. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or mental health issue.

Results Not Guaranteed:

While we strive to help clients achieve their goals and improve their well-being, results from coaching sessions can vary widely. The success of these services depends on a number of factors, including the client's commitment to the process. We do not guarantee specific results and are not responsible for any personal or business outcomes.

No Substitute for Legal or Financial Advice:

The information and coaching services provided by Jack Sandland Coaching should not be considered legal, financial, or business advice. Clients are encouraged to consult with appropriate professionals before making any significant life, financial, or business decisions.

Personal Responsibility:

By engaging with Jack Sandland Coaching, you acknowledge and agree that you are fully responsible for your own physical, mental, and emotional well-being, including your decisions, choices, and actions. You understand that any decisions made during or after the coaching process are yours alone, and Jack Sandland Coaching is not liable for any outcomes or consequences of those decisions.

Limitation of Liability:

In no event will Jack Sandland Coaching, its employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising out of the use of, or the inability to use, the materials or information provided on this website or during coaching sessions. This includes, but is not limited to, damages for emotional distress, loss of profit, or injury.

Contact Us: 

If you have any questions about this disclaimer, please contact us at jacksandlandcoaching@outlook.com